Frequently Asked Questions
You can start by filling out our Puppy Application Form. Once approved, we’ll guide you through selecting your puppy, placing a deposit, and preparing for pickup or delivery.
Yes! We deliver puppies nationwide across the U.S., either in-person or through trusted flight nanny services for your puppy’s comfort and safety.
Every puppy comes with a lifetime 100% money-back genetic health guarantee. All parent dogs are DNA tested, and we never, ever inbreed.
Absolutely not. All of our puppies are raised inside our home, handled daily, and socialized with people, sounds, and routines to help them adjust easily to yours.
Yes! Every puppy comes with a free, detailed Instruction Manual covering feeding, grooming, crate training, socialization, and more to set you and your new pup up for success.
Yes! We provide a complete Amazon Puppy Shopping List to help you get everything ready, from crates and toys to grooming tools and food we personally recommend.
Yes! We begin potty training, crate exposure, and early socialization before they leave us. This sets your pup up for faster house training.
Yes, all puppies go home with up-to-date vaccinations, deworming, and a clean bill of health from our licensed vet.
We carefully evaluate each puppy’s temperament, energy level, and behavior to match them with the right family. You’re never randomly assigned a puppy.
Each puppy comes with:
Vaccination record
Health guarantee paperwork
Puppy starter guide
PawTree food sample
Lifetime breeder support
Absolutely. If the current litter isn’t the right fit or you’re planning ahead, you can join our waitlist to reserve a spot for upcoming puppies—just contact us and we’ll walk you through the process.
Absolutely. We personality-test each puppy and work closely with families to make sure the puppy's temperament fits your home, lifestyle, and experience—even more important than color or size.
